Privacy Policy

Privacy Policy

Last Updated: June 18, 2026

Welcome to The Urban Doula (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Due date or birth-related information you choose to share

  • Information submitted through contact forms, consultations, bookings, or newsletters

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral sources

  • Time spent on pages

  • Website usage statistics

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide doula-related services and support

  • Schedule consultations and appointments

  • Send newsletters and educational content

  • Improve website functionality and user experience

  • Monitor website performance and analytics

  • Comply with legal obligations

  • Protect the security of our website and users

Email Communications

If you subscribe to our newsletter or provide your email address, we may send:

  • Educational resources

  • Pregnancy, birth, and postpartum information

  • Service updates

  • Promotional communications

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Measure marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

We may use trusted third-party providers to help operate our website and business, including:

  • Website hosting providers

  • Email marketing services

  • Appointment scheduling platforms

  • Analytics services such as Google Analytics

  • Payment processors (if applicable)

These providers may have access to information necessary to perform their services but are not permitted to use it for other purposes.

Google Analytics

We may use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser information

  • Geographic region

You can learn more about how Google handles data through Google’s Privacy Policy.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

  • With trusted service providers assisting our operations

  • When required by law

  • To protect our legal rights or safety

  • In connection with a business transfer, merger, or acquisition

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is intended for adults and parents. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected information from a child under 13, we will promptly remove such information.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact form available on our website:

Website: https://theurbandoula.com

By using this website, you acknowledge that you have read and understood this Privacy Policy.